Skill Booster aims to provide high-quality training and a positive learning experience. However, if you are not satisfied with a course you have enrolled in, you may be eligible for a refund under the following circumstances.
Technical Issues: If you encounter persistent technical issues with accessing or viewing the course materials, despite reasonable attempts to resolve the problemWe collect and store the following types of information to provide a personalized and enhanced learning experience.
Dissatisfaction with Course Content: If, within the first 7 days of enrollment, you find that the course content does not meet your expectations or does not align with the course description provided at the time of enrollment.
Communication Data: If you contact our customer support or communicate with us via email or other channels, we may retain those communications to assist you and improve our services..
To request a refund, please follow these steps
Contact our customer support team at contact@skillbooster.in within the refund eligibility period specified above
Provide your full name, contact information, course name, and reason for the refund request
Our support team will review your request and may ask for additional details or evidence to assess your eligibility for a refund
If your refund request is approved, we will process the refund within a reasonable timeframe
The refund will be issued using the original payment method used during the enrollment process.
Please note that it may take a few business days for the refunded amount to appear in your account, depending on your financial institutionz.
Please be aware of the following items that are not eligible for refunds
Any course enrollment beyond the refund eligibility period.
Fees or charges associated with third-party services, such as payment processing fees.
Course completion certificates or digital credentials issued upon successful completion of a course
Skill Booster reserves the right to modify or update the refund policy at any time. Any changes to the policy will be communicated on our website or through other appropriate channels.
If you have any questions or concerns regarding the refund policy or need assistance with a refund request, please contact our customer support team at contact@skillbooster.in We are here to help and address any issues you may have
It is recommended that you carefully review the refund policy before enrolling in any courses on the Skill Booster Training App. By using the app and enrolling in courses, you acknowledge and agree to abide by the refund policy outlined above.
Skill Booster understands that circumstances may arise where you need to cancel your enrollment in a course. We have a flexible cancellation policy in place to accommodate your needs, subject to the following guidelines.
Cancellation Requests: To initiate a cancellation, please contact our customer support team at info@skillbooster.in. Provide your full name, contact information, course name, and reason for cancellation.
Timeframe: You may request a cancellation at any time before the course start date. Once the course has started, cancellation requests may not be eligible for a refund.